At Evabri, customer satisfaction is our priority. If you are not satisfied with your purchase, we offer a flexible return and refund policy to ensure a positive shopping experience.

30-Day Return Window
Items may be returned within 30 days of receipt. Products must be unused, in resalable condition, and include original packaging and all components.

Free Returns
We offer free return shipping. To begin the return process, contact us by email. We will provide a prepaid return label and return instructions.

Non-Returnable Items
• Downloadable digital products
• Gift cards
• Custom or made-to-order items

Refund Process
Refunds are processed within 10 business days after the returned item has been received and inspected. Refunds are issued to the original payment method.

Late or Missing Refunds
If you have not received your refund:
• Check your bank account again
• Contact your credit card company
• Contact us if the issue persists

Exchanges
If your item is defective or damaged on arrival, we will replace it. Please email us with your order number and photos of the issue.